Refund policy

Return & Refund Policy

Watch Avenue Hub

At Watch Avenue Hub, customer satisfaction is our priority. We want you to be happy with your purchase and enjoy a smooth shopping experience.

1. Return Period

Customers may request a return within 3 days of receiving their order.

2. Return Conditions

To qualify for a return, the product must:

Be unused and in its original condition.
Include the original packaging, tags, and accessories.
Be accompanied by proof of purchase or order confirmation.

3. How to Request a Return

To initiate a return, please contact us through one of the following channels:

Email: watchavenuehub@gmail.com
WhatsApp: 0333893886

Please provide your order number, the reason for the return, and clear photos of the product if it is damaged or defective.

4. Refunds

Once we receive and inspect the returned item, we will notify you about the approval of your refund. Approved refunds will be processed through an agreed payment method. Processing times may vary depending on the payment provider.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, contact us as soon as possible so we can help resolve the issue.

6. Return Shipping

Please contact our customer support team for return shipping instructions before sending an item back. Any return shipping charges will be communicated to the customer in advance, subject to applicable law.